Refunds and Exhanges
If the item you received was incorrect the return shipping is free of charge.
To be eligible for a return and/or exchange, your item(s) must be in the original condition and packaging (if applicable) that you received it in within 30 days of purchase. Unfortunately after 30 days, we are unable to process any returns or exchanges.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, then your refund will be processed, and a credit will automatically be applied to the original method of payment, within 3 to 6 business days, for the value of the item returned and any applicable taxes associated with the item.
Once your exchange is received, we will send you an email to notify you that we have received your returned item. We will also notify you of the status of your exchange and tracking information for the exchanged item back to you.
For ALL returns/exchanges, please e-mail us at firstname.lastname@example.org and include your order number to initiate the refund/exchange process.